Privacy Statement

1. Introduction

Cash Queen TV (hereafter “Cash Queen”, “we”, “us”, or “our”) respects your privacy, and the protection of your personal information is important to us. We are committed to ensuring the security and protection of the personal information that we process while providing a compliant and consistent approach to data protection.

This Privacy Statement, together with the Cash Queen POPIA & PAIA manual, aims to inform you how we handle personal information and how you can access the data we hold about you.

By visiting our website, communicating electronically with us, and using our products and services, you consent to the processing and transfer of your personal information as set out in this Privacy Statement.

We may update this Privacy Statement from time to time without prior notice by posting the revised version on our website.

2. Application of the Privacy Statement

This Privacy Statement applies to:

• Visitors to our website.

• Customers using our products and services.

• Any other individuals who engage with us.

This Privacy Statement does not apply to third-party websites linked to or from our website.

3. Collection of Personal Information

We collect personal information in the following ways:

1. Directly from you – When you engage with us, request services, or contact us.

2. Automatically – Through cookies and tracking technologies when you visit our website.

3. From third parties – Such as regulators or service providers.

Types of Personal Information We Collect

• When you purchase and/or use our services.

• When you contact us, we may collect your name, email, phone number, and address.

• When you interact with our website, we may collect browsing habits, IP address, and device information.

• If you apply for a job, we may collect employment history and background verification.

• When you visit our premises where CCTV cameras are installed.

We retain your personal information only for as long as necessary for the identified purpose or as required by law.

4. How We Use Your Information

We process personal information only for legitimate business and legal purposes, including:

• Responding to inquiries

• Providing services and products

• Marketing and promotions (only with consent)

• Website security and fraud prevention

• Compliance with legal obligations

5. Disclosure of Information

We may share your personal information in the following cases:

• With your consent

• If required by law

• With service providers involved in product or service delivery

Third parties may include:

• Regulators, law enforcement, or courts (if legally required).

• Service providers (under agreements ensuring data protection).

• Debt collection agencies (when necessary).

We do not sell your personal information.

6. Transfer of Information

• Your personal information may be transferred internationally for processing or storage.

• We ensure that data protection measures align with POPIA standards when transferring data to other countries.

• Transfers to non-compliant countries will only occur with your consent.

7. Information Security

We take reasonable security measures to protect your data from unauthorized access, loss, or misuse.

• Data encryption and secure storage

• Access controls and authentication

• Regular security audits and monitoring

Despite our best efforts, no security system is 100% secure, and we cannot guarantee absolute protection.

8. Data Subject Rights

You have the right to:

• Request access to your personal information.

• Request corrections, deletion, or destruction of your personal data.

• Object to processing of your data.

• File a complaint with the Information Regulator.

9. Supporting Terms and Conditions

This Privacy Statement should be read alongside our terms and conditions on our website:
www.cashqueentv.com

10. Use of Cookies

We use cookies to enhance your website experience.

What are cookies?

Cookies are small files stored on your device to improve site functionality and track preferences.

How we use cookies:

• Authenticate users and improve security.

• Analyze website traffic and trends.

• Provide personalized experiences.

You can manage cookie settings in your browser. However, some website features may not function properly if cookies are disabled.

11. Contact Details

For privacy inquiries, contact us at:
Email: privacy@cashqueentv.com

12. Information Regulator

If you believe your data privacy rights have been violated, you can contact:

Physical Address
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

Postal Address
PO Box 31533, Braamfontein, Johannesburg, 2107

Phone: 010 023 5200
Complaints Email: POPIAComplaints@inforegulator.org.za
General Enquiries: enquiries@inforegulator.org.za